Delivery and Returns

Delivery

We have free delivery on all products besides complete electric bikes.

We will endeavour to dispatch all items within 24hrs of purchase during business hours. This excludes weekends and public holidays. Occasionally during peak busy periods there might be some slight delays. Keep in mind we are doing our best to get your items to you as soon as possible.

All electric bikes are made to order, please allow approximately 48hrs for us to build the bike, test it and organise delivery.

We will not be held responsible for any delays on deliveries by couriers.

Please contact us for overseas deliveries. 

Bike Delivery Pricing:

Pick Up: FREE
VIC: $95
NSW: $95
TAS: $95
SA: $95
QLD: $135
WA: $175
NT: $195

Due to the size of the complete electric bikes, delivery to a PO BOX is not available.

Returns

Our policy last 30 days unless you have a warranty claim, please see our warranty info for more details. If 30 days has gone since your purchase unfortunately we cannot offer you a refund or exchange. We offer our customers to return a product if you're unhappy with your purchase or the product does not suit your requirements. As long as the product is returned in it’s original condition, unused and sealed, we can offer a refund or exchange, minus any delivery costs.